Waterplay Support

From Factory to FUN! - Waterplay’s expert logistics, shipping, and installation teams handle everything required to deliver your splash pad and get it up and running quickly, smoothly, and safely. 

Waterplay is in it for the long haul. From parts and repairs to future upgrades and expansions, the product support team is with you every step of the way to help keep your splash pad thriving year after year! 

Help is at your fingertips:

Email: productsupport@waterplay.com

Phone:  1.888.890.6257 (MAKR)

Waterplay Installation Manuals 

Waterplay provides full support to ensure you have all the technical information you need to install and maintain your aquatic play space. Feel confident that you are ready with our library of Installation and Operation Manuals. We’ve got you! 

1. Freestanding Operation & Installation Manual (ENGLISH | FRENCH)

2. Activity Tower Installation Manual (View/Download) 
   
   

Park Registration

To ensure your park keeps ticking like the day it was installed, make sure to register your Waterplay aquatic play space!

Filling out our Park Registration form not only activates your Waterplay Warranty but also ensures our expert support staff have your most up-to-date contact information so we can continue to support your maintenance teams quickly and efficiently.

Winterization & Spring Startup 

Winter is Coming - Is Your Aquatic Splash Pad Ready?

Winter Shutdown

When Spring is near… it means splash pad season is around the corner!

Spring Startup

Need Help or have Questions about Spring Startup?

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Country ---- Canada Australia USA Other

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Province ---- Alberta British Columbia Manitoba New Brunswick Newfoundland and Labrador Northwest Territories Nova Scotia Nunavut Okanagan (Vernon to Pent.) Ontario Prince Edward Island Quebec Saskatchewan Yukon

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Reason for inquiry * ---- Parts Revitalization General Support

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