Installation and Support

Did you register your park yet? 

Waterplay Support

We are in it with you for the long haul. Let’s be friends!

Whether you need technical advice on installation procedures, parts ordering, warranty questions, product improvements or need field support, our experienced Waterplay Support Teams are here to assist you every step of the way. Help is at your fingertips:

Email: parts@waterplay.com

Phone: 1-800-590-5552


Waterplay Installation Manuals 

Waterplay provides full support to ensure you have all the technical information you need to install and maintain your aquatic play space. Feel confident that you are ready with our library of Installation and Operation Manuals. We’ve got you! 

  1. Freestanding Operation and Installation Manual EN |  Manuel D’Installation et de Functionnement FR | 
  2. Activity Tower Installation Manual

  3. Care and Maintenance Manual 


Park Registration

To ensure your park keeps ticking like the day it was installed, make sure to register your Waterplay aquatic play space!

Filling out our Park Registration form not only activates your Waterplay Warranty but also ensures our expert support staff have your most up-to-date contact information so we can continue to support your maintenance teams quickly and efficiently.


Spring Start-Up 

When Spring is near… it means splash pad season is around the corner!

When Spring is near… it means splash pad season is around the corner!
Spring Start Up

Winter is Coming - Is Your Aquatic Splash Pad Ready?

Winter is Coming - Is Your Aquatic Splash Pad Ready?
Winter Shutdown

Waterplay Install Videos

Want to watch a video or two on installation best practices? Voila!

 

Waterplay - Installation Best Practices - Freestanding Play 

 With the right preparation and strong partners, installation can be a rewarding experience.


Waterplay - Installation Best Practices - Play Structures

There’s a lot to consider when adding an elevated play structure to your aquatic project. In this session, we discuss the practical side of the installation.