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Splash Pad Installation and Support

Did you register your park yet? 


Waterplay Support

From Factory to FUN! - Waterplay’s expert logistics, shipping, and installation teams handle everything required to deliver your splash pad and get it up and running quickly, smoothly, and safely. 

Waterplay is in it for the long haul. From parts and repairs to future upgrades and expansions, the product support team is with you every step of the way to help keep your splash pad thriving year after year! 

Help is at your fingertips:

Email: productsupport@waterplay.com

Phone:  1.888.890.6257 (MAKR)

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 "I want to give a shoutout to our AMAZING Support Team! Nick & Fraser took time out of their week to fly to Texas to help out with two separate installations. The clients were not only happy with the help they received, they also genuinely enjoyed having them here! They were knowledgeable, efficient, and enjoyable. The clients (and Jared & myself) were all super happy with the level of service we received. As Support Teams go... these guys are top notch!"

- Allison Shafir, Design and Specification Specialist, Waterplay



Waterplay Installation Manuals 

Waterplay provides full support to ensure you have all the technical information you need to install and maintain your aquatic play space. Feel confident that you are ready with our library of Installation and Operation Manuals. We’ve got you! 

  1. Freestanding Operation & Installation Manual (ENGLISH | FRENCH)
  2. Activity Tower Installation Manual (View/Download) 



Park Registration

To ensure your park keeps ticking like the day it was installed, make sure to register your Waterplay aquatic play space!

Filling out our Park Registration form not only activates your Waterplay Warranty but also ensures our expert support staff have your most up-to-date contact information so we can continue to support your maintenance teams quickly and efficiently.



Winterization & Spring Startup
 

Winter is Coming - Is Your Aquatic Splash Pad Ready?

Winter is Coming - Is Your Aquatic Splash Pad Ready?
Winter Shutdown

When Spring is near… it means splash pad season is around the corner!

When Spring is near… it means splash pad season is around the corner!
Spring Startup

Need Help or have Questions about Spring Startup?

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